CUSTOMER COMMENTS

"Richie is always helpful and returns calls and emails promptly. I really appreciate that! Thanks!"

"Don was very patient and persistent and turned it over to Brian when it was clear that an on site visit would be necessary."

"I appreciated Leapfrog being there at 7:15 and not having to wait. I’ve had many good experiences with the support desk ."

"Service was quick and smooth. I was also kept informed of the status of the ticket - - when the agent was planning to come over etc. "

IT Management and Managed IT Services

A winning approach to IT Management for small businesses is contracting with a Managed IT Services Provider (MSP).

Using a Managed Services Provider like Leapfrog has several advantages over relying on an individual:

More available – an individual can focus on only one need at a time and can not be always available.

More competent – a team of technical specialists has broader experience and knowledge than an individual.

More dependable – even the best individual may suddenly leave or become incapacitated, causing disastrous consequences for a growing business. The resources of a managed services provider bring more stability.

More scalable – as your business grows, your MSP provides more resources and your monthly fee increases incrementally. When staff or branch offices need to be added to your network, your MSP takes care of it.

More bang for the buck – a highly available help desk, network monitoring and management, consulting, planning, procurement, documentation, and standardized policies and practices – all for the cost of an IT person, or in many cases, less.

That’s why small and midsize businesses are turning to Leapfrog to manage their information technology. Leapfrog’s ready resources and expertise keep IT running so that our clients are fully productive. In technical terms, that’s what we call a good thing.