CUSTOMER COMMENTS

"Resolved the issue remotely without having to send anyone on site, which is exactly what I needed."

"Your support analyst was great. He was able to get the problem fixed in no time. Thanks to him, we are all able to get back to work."

"Chad: I just wanted to thank you again for working so hard to get the VPN issue resolved. It was an IMMENSE help to us in our work yesterday. I really do appreciate it!"

IT Support for Companies with Multiple Locations

Small-to-midsize companies find it difficult to maintain effective IT support when they open branches or satellite locations.

Their options are to purchase more sophisticated technologies for remote support or pay the cost for a technician to drive from location to location, trying to respond to the most urgent need first -while the others wait.

A better option is Leapfrog. We’ve already invested in the tools required to provide network management and support over a secure Internet connection to all your locations. Our Support Center solves most problems remotely and gets your staff back to work fast. If two offices have problems at the same time, they both have access to help.

Leapfrog supports remote offices worldwide

Leapfrog supports clients throughout the world

Paying someone to drive around in a metro area like Atlanta does not make sense. Neither does building and sustaining your own network operations center, when Leapfrog has already invested in industry-leading technologies from Computer Associates (CA). We make our substantial resources available to you in a model that respects your business, your staff and your cash flow.

We do have field service technicians, but our remote management and support technologies enable us to keep on-site visits to a minimum. When hardware failure is diagnosed, we will be your liaison to the manufacturer and work with them by phone or on site to ensure that the right parts are installed quickly, under warranty, and with minimal interruption to your business.

If your business has more than one location, Leap to 21st century support with Leapfrog.