CUSTOMER COMMENTS

"I just wanted to drop you a brief note to tell you how pleased we are with the service that you are providing. We just completed our firm-wide retreat where we had no IT complaints.

I find personally, and I know that others in the firm find as well, that the system is now much more reliable and that it enables us to work 24/7 across all three continents where we are located.

Your service is critical to our ability to serve our clients, and I just wanted to let you know that we appreciate it."

"Ian, Just a note to thank you for all your help--to me personally as well as to all at our firm."

"Leapfrog responded very promptly – I am glad that we have your service."

IT Support for Professional Services Firms

Professional Services firms have demanding technology requirements.

Whether billing hundreds of dollars an hour or managing hundreds of millions in investments, a professional services firm can’t afford to be without email and other network resources. We understand. We get it.

A Managing Director with millions on the line should not depend on geeks and techno-speak to stay in business but an experienced, trusted partner who understands the business and technology requirements — someone who can convert technical jargon to plain English and resolve technology issues fast.

That is why professional services firms choose Leapfrog. We recruit and train our staff with professional firms in mind. We understand stringent requirements for security, privacy, compliance and confidentiality.

We measure our performance and conformity to our own high standards. We listen to our clients and survey them to better understand their requirements and perceptions of our customer service.

If you are a partner, director or administrator who sometimes wears the IT Support hat, we’d like to discuss the value of our support to your firm.

Our resources far exceed what an IT staffer can provide and may cost your firm much less than a full-time employee.

Client Services to assist with planning and procurement.
Systems Engineers for design & implementation.
Network Operations Center to monitor and manage your network and audit your backups.
Support Analysts at our help desk and in the field to resolve issues fast.

With Leapfrog managing your technology and supporting your staff, you can take off that IT hat and get back to doing what you do best.