CUSTOMER COMMENTS

"The support from Leapfrog has been excellent, quick response and patience in extreme circumstances."

"Tuesday morning Carlos met Dell on-site to replace the faulty hardware. After replacing a number of components, Carlos and Mitch were able to confirm through the monitoring system that the errors from Monday had been resolved and proceeded to put the client server back into production without any further business disruption or data loss.

We still have a long way to go in fully capitalizing on our new capabilities. However, I believe that this shows the potential of our new system for helping to proactively circumvent problems and be a far greater value to our clients. This should also be a competitive differentiator as none of the new MSP software packages have developed this type of capability."

---Emmett Hawkins III, Leapfrog CTO

Information Technology Topic Papers

These papers are written specifically for non-technical executives at small to midsize companies who are responsible for information technology management. They provide an overview of the issues involved in creating a secure and cost-effective IT and networking environment.

Business Continuity Platform Services

Planning for business continuity and disaster recovery is a critical part of risk management for businesses that depend on electronic records. Research indicates that most businesses risk failure because they do not have an effective, proactive plan for disaster recovery.

New technologies have made business continuity solutions more practical for small businesses. This paper explains virtual infrastructure technology and its advantages, and how it has made business continuity simpler, less expensive, and practical for smaller businesses.

Click here to download this white paper.

Seven Steps of Effective IT Management

How can small to midsize businesses get the most effective use of their IT resources at the lowest cost? This paper outlines several criteria that can be used to evaluate the effectiveness of a company's information technology infrastructure.

It includes an IT benchmarking tool that helps managers determine if their information technology needs are being met properly, or if there are some areas that need improvement. It also presents the potential benefits of outsourcing a company's IT functions.

Click here to download this white paper.

Seven Fundamentals of Network Security

Despite the constant news reports of network intruders, hackers, and computer viruses, many managers of small and midsize businesses are not aware of the many different types of threats to their networks and data. More importantly, they may not realize that there are cost-effective steps they can take to limit risk and protect their networks from damage.

This white paper lists many of the security risks in a network environment, along with the potential costs, damage and liabilities that may result after a security breach. The white paper includes a roadmap of steps that businesses can take to protect their data and networks from these risks.

Click here to download this white paper.